LoveBond Return Policy

This Return Policy explains how refunds and credits are handled for LoveBond purchases. By purchasing credits or subscriptions, you agree to the terms below.

1. Digital Credits

Credits are digital goods delivered instantly after payment confirmation. Once credits are added to your wallet, the purchase is generally non-refundable.

2. Failed or Duplicate Charges

If you are charged but do not receive credits, or if you are charged more than once for the same purchase, contact our support team within 14 days. We will investigate and issue a refund or credit where appropriate.

3. Subscription Refunds

Subscription fees are billed in advance. Refunds are not guaranteed and are assessed on a case-by-case basis for billing errors or service outages.

4. How to Request a Refund

Send your request to support with your account email, transaction date, and a brief description of the issue. We aim to respond within 5 business days.

5. Contact

If you have questions about this Return Policy, please reach out via the contact form on our website.